|
BCIS Consolidates All Phone Inquiries to One Number June 9, 2003 The following information is provided by the Bureau of Citizenship and Immigration Services concerning its new consolidation of status inquiries to one toll-free number: The BCIS recently opened Case Status online letting customers with applications at a BCIS Service Center conveniently check the status of their case over the internet. As a next step in improving service, customers can also call 1-800-375-5283 toll-free for automated case status assistance on Service Center filed cases. This new number replaces the toll numbers previously used on receipt notices (Service Center numbers). This system is an automated replacement of the Service Center automated case status system. Just follow the telephone menu directions.Even if you use our website to get case status, we recommend that you call if you move while your application is pending at one of our Service Centers, or if you don’t hear from BCIS within the processing time we projected on your receipt notice, or if you have other questions about case processing. |
